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I need to return my pickups, how do I do that and what is your policy?

Decided against that new setup?  Happened to win that eBay listing for the same thing?  It's ok - we get it.  We accept returns of unused, uninstalled, unopened pickups and pedals within 30 days of your original receipt of the goods.  For the sake of clarity, they need to be in the same condition you received them (original unused item, original packaging, all accessories, etc.).  

To return an item, please head to Amazon's return center and follow their instructions (all of our items are fulfilled through Amazon - for more on our fulfillment relationship with Amazon please click here).  We will pay for your return shipping, and we will not charge you a restocking fee.  Should a returned item be received in a condition that is not "new" or salable, we reserve the right to issue only a partial refund or withhold refund for those returns.

If you have already installed/opened your pickups, all is not lost!  Apart from good ol' eBay you may qualify for a pickup swap under the Seymour Duncan or DiMarzio programs!


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